Step has extensive hands-on experience of recovery situations from SME to Multinational Enterprises. Successful projects have delivered early and significant performance improvement. The recovery process seeks quick wins, such as cash release from stock, through understanding:
 

• Strategic Review of Business Proposition
• The business model and is it resilient to current market trends?
• Market Review
• The market, customers and competition
• How the customer sees the business
• Competitive Activity
• Marketing strategy   
• Product range development
• Price positioning and pricing policy
• Stock management effectiveness.
• Terminal stock process.
• Sales
• Defining and managing the sales process
• Sales structure, reporting and incentives
• Operational efficiency, capability & capacity
• Business Reporting
• KPI Management
• Cash management and reporting process  
• Transactional gearing & transparency
• IT Systems
• Appropriateness to business model
• Extent of usage and information flow  
• Strategic development of system applications and platforms